Dec 17, - One of Australia's biggest holiday booking providers, Wotif, compelled Wotif's parent company Expedia to fully refund a Canberra grandfather.

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When Hugh Selby booked an apartment with beach views through Wotif, he took their assurance he could "book with confidence" seriously. Jordan Hayne The ABC sent questions to Expedia, which included whether it would alter the way Wotif was marketed in light of the decision, but a spokeswoman responded that the company did not comment on legal matters. Choice Nicky Breen from consumer advocacy group Choice said the internet increasingly saw "facilitator" companies like Wotif putting consumers in touch with providers. Wotif found liable over misleading ads posted on site Claims customers can book with confidence "induced" Canberran into booking Choice says Wotif's behaviour "not good enough" In doing so, the ACT Civil and Administrative Tribunal ACAT compelled Wotif's parent company Expedia to fully refund a Canberra grandfather for a Hawaiian holiday gone awry.

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It was a dump," he said. Choice Nicky Breen from consumer advocacy group Choice said the internet increasingly saw "facilitator" companies like Wotif putting consumers in touch with providers. In the tribunal lawyers for Expedia submitted that the website's terms of use included a warning that "the information displayed on this website concerning specific travel products and services is provided to us by the relevant travel suppliers or their agents".

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The ACAT decision was delivered on December 7, but Hugh was unable to speak about his experience until payment was finalised. One of Australia's biggest holiday booking providers, Wotif, is misleading and deceptive in its promises that customers can "book with confidence" because the company has "heaps of local knowledge", a tribunal in Canberra has found. Hugh was expecting beach views from the photos posted on the booking site.

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Choice Nicky Breen from consumer advocacy group Choice said the internet increasingly saw "facilitator" companies like Wotif putting consumers in touch with providers. So when he arrived on the island of Oahu, to find he had paid hundreds of dollars a night for a "dilapidated" basement with views of an outdoor kitchenette, he felt ripped off. In the tribunal lawyers for Expedia submitted that the website's terms of use included a warning that "the information displayed on this website concerning specific travel products and services is provided to us by the relevant travel suppliers or their agents".

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In the tribunal lawyers for Expedia submitted that the website's terms of use included a warning that "the information displayed on this website concerning specific travel products and services is provided to us by the relevant travel suppliers or their agents". Jordan Hayne The ABC sent questions to Expedia, which included whether it would alter the way Wotif was marketed in light of the decision, but a spokeswoman responded that the company did not comment on legal matters. The ACAT decision was delivered on December 7, but Hugh was unable to speak about his experience until payment was finalised. When Hugh Selby booked an apartment with beach views through Wotif, he took their assurance he could "book with confidence" seriously.

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The ACAT decision was delivered on December 7, but Hugh was unable to speak about his experience until payment was finalised. It found that those assurances "induced" Mr Selby into feeling safe in booking the apartment. Hugh Selby "The place is dirty, the place is old, there's no view, it's not what we left Canberra for.

Posted Aug 13, on Wotif. Pros: Close and clean. Cons: Not open heated pool. Location: Perfect. Facilities: Basic; Value: Affordable; Service: Courteous;. Apr 28, - Canberra barrister David Richards, well-known for his world-record-breaking Christmas lights, is taking on the Goliaths of Trivago, Wotif and. Good find on Wotif!: Hotel Realm - See traveller reviews, photos, and cheap deals for Hotel Realm at TripAdvisor.

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Hugh was expecting beach views from the photos posted on the booking site. It awarded a full refund to Mr Selby, plus filing costs. So when he arrived on the island of Oahu, to find he had paid hundreds of dollars a night for a "dilapidated" basement with views of an outdoor kitchenette, he felt ripped off.

Whatif canberra


It was a dump," he said. Hugh Selby "The place is dirty, the place is old, there's no view, it's not what we left Canberra for. Wotif The ACAT found Expedia, acting as Wotif, engaged in misleading and deceptive conduct by claiming consumers could book with confidence because of the company's "great local knowledge".

Whatif canberra

Whatif canberra

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Posted in DEFAULT | 2 Comments »




2 Commentsto Whatif canberra

  1. Arazil says:

    It was a dump," he said.

  2. Kikazahn says:

    It found that those assurances "induced" Mr Selby into feeling safe in booking the apartment.

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