Contact the seller Contact the seller to negotiate a solution. Thursday, August 9, - This page is for:
Examples include a person selling: For urgent assistance during that period you can contact us.
If the seller lives overseas, you should seek independent legal advice. Know your rights Not all consumer guarantees apply when you buy from a private seller and the item is not sold in the course of their business. Although Consumer Protection cannot resolve disputes arising from consumer-to-consumer sales, we can provide you with further advice. If the seller has any of the following, they may be running a business:
Examples include a person selling: Contact the seller Contact the seller to negotiate a solution. Take your complaint further If the seller does not resolve your issue, what you do next depends on how you paid for the item. If the seller is in Australia, you can lodge a claim with the tribunal in the state where the seller lives.
If you buy from a private seller you are still guaranteed clear title of the item, unless you were told otherwise before the sale. You paid via online cash transfer If you used an instant cash transfer system such as Western Union or MoneyGram or if you deposited your money directly into the seller's bank account, it can be very difficult to track your money once the seller has collected it. In this case, you should contact the police who may be able to assist. Thursday, August 9, -
If the seller has any of the following, they may be running a business: You bought from an online auction house Most online auction houses have a dispute resolution service. If the seller lives overseas, you should seek independent legal advice.
Posted by: Bagor | on October 2, 2012
Contact the seller Contact the seller to negotiate a solution. If the seller has any of the following, they may be running a business:
Contact the seller Contact the seller to negotiate a solution. The seller may also have their own refunds and returns policy.
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